XPS Solutions Launches New Automated/Integrated Pay-by-Phone
tool for over 300 Businesses
Richardson, TX, June 29th
XPS Solutions has added another successful offering to its
suite of self storage outsourced solutions.
This time, it has rolled out an outsourced pay-by-phone solution powered
by XPS’ proprietary ECHO platform and integrated with the property’s site
The XPS Pay-by-Phone solution is a turn-key solution for independent
small to mid-sized self storage operators allowing their business to collect rental
payments from tenants securely by phone. Benefits of implementing this solution
are many, including freeing the property management personnel from the phones
to process payments and reducing the risk of fraudulent activity that happens
when credit card numbers are exchanged over the phone. But the icing to the cake may be the fact
that new revenue is being generated for each property by the incremental service
fee the property can choose to levy for use of this service to its tenant. Each property can choose whether or not to
add a service fee as well as control the amount of the charge. XPS went the extra mile and integrated with
Site-Link, Centershift, QuikStor and Domico.
Pay by Phone, the first of its kind in the industry, is an
Integrated Voice Response (IVR) system that allows tenants to make secure
payments over the telephone through a voice prompted teller.
"XPS Pay-by-Phone enables the independent operator to
follow the strategy of the REITs by deploying a turn-key, secure payment
processing system for rental payments.
The goal is to reduce collections while providing better customer
service.” said John Traver, CEO of XPS Solutions.
XPS Solutions enables small to mid-sized independent
operators with competitive solutions to compete for tenant market share. "XPS knows that in the current economic
climate, every prospect counts and that a self storage company needs to be quick
to adapt to changing customer needs such as these. That’s been our vision here and we continue
to work close with our clients to meet their ever changing needs.” added Michael
Roberts, Vice President of Business Development for XPS Solutions.
XPS Solutions provides best-in-class call center that also
offers web solutions. The XPS suite of products captures and tracks new leads,
lead sources and receives payment transactions through the use call center, web
platform and IVR tools. XPS is integrated with most site management
For inquiries please contact Michael Roberts @ Mroberts@xpsusa.com 972-865-4312.