CSSA Education Series - Fresno
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When: October 4th
9:00 am
Where: University of Phoenix, Inc.
45 River Park Pl W
Fresno, California  93720
United States
Contact: Ross Hutchings
(909) 912-1962

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CSSA “Best Practices” Education Series

Preventing Self Storage Disasters

 Informative and interactive presentation from presenters with a combined 50 years’ experience to help you operate your facility efficiently and avoid costly mistakes.

The LEGALities with Jeff Greenberger 

An in-depth discussion about some of the legalities operators face outside of the Lien Statute

Some of the topics to be covered include:

  • Failing to properly grant access in the event of a tenant's death.
  • Not understanding your responsibilities under the SCRA (Service Members Civil Relief Act).
  • Defeating your rental agreement by creating a bailment over the stored property,
  • Misunderstanding the requirement of a "Last Known Address".
  • Failing to treat vehicle and or boat storage as a different business.

The Tough Stuff with Sue Haviland 

Site Situations and How to Handle Them Effectively

Some of the topics to be covered include:

  • What to do when a tenant claims an injury
  • What to do when a tenant gets abusive
  • What to do when a tenant complains about rent increases or other standard policy and procedure
  • How to handle emergency situations-maintenance at your site: Floods, leaks, fire

When: Thursday, October 4th from 9:00 am - 1:00 pm

University of Phoenix, Inc., 45 River Park Pl W, Fresno, CA 93720

How Much: Members only $60; Non – Members $85


This event is not sponsored by, affiliated with, or associated with The University of Phoenix. “University of Phoenix” is a trade name and registered trademark of the Apollo Education Group, Inc. Any use by CA Self Storage Association to identify the event location is not intended to imply affiliation with, sponsorship, or endorsement of the event by The University of Phoenix, Inc. or Apollo Educations Group, Inc.

This informative seminar will help cover how owners and managers operate their facilities to avoid liability and improve operations.

Hurry - Register Today – limited seating!

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