CSSA “Best Practices” Education Series

Preventing Self Storage Disasters

The LEGALities with Jeff Greenberger 

An in-depth discussion about some of the legalities operators face outside of the Lien Statute

Some of the topics to be covered include:

• Failing to properly grant access in the event of a tenant's death.
• Not understanding your responsibilities under the SCRA (Service Members Civil Relief Act).
• Defeating your rental agreement by creating a bailment over the stored property,
• Misunderstanding the requirement of a "Last Known Address".
• Failing to treat vehicle and or boat storage as a different business.

Site Situations and How to Handle Them Effectively

Some of the topics to be covered include:

• What to do when a tenant claims an injury
• What to do when a tenant gets abusive
• What to do when a tenant complains about rent increases or other standard policy and procedure
• How to handle emergency situations-maintenance at your site: Floods, leaks, fire

When: Thursday, October 4th from 9:00 am - 1:00 pm

Where: University of Phoenix, Inc., 45 River Park Pl W, Fresno, CA 93720

How Much: Members only $60; Non – Members $85

This event is not sponsored by, affiliated with, or associated with The University of Phoenix. “University of Phoenix” is a trade name and registered trademark of the Apollo Education Group, Inc. Any use by CA Self Storage Association to identify the event location is not intended to imply affiliation with, sponsorship, or endorsement of the event by The University of Phoenix, Inc. or Apollo Educations Group, Inc.

Hurry - Register Today – limited seating!

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