CSSA Education Series - Pleasanton
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10/3/2018
When: October 3rd
9:00 am
Where: Four Points by Sheraton Pleasanton
5115 Hopyard Road
Pleasanton, California  94588
United States
Contact: Ross Hutchings
(909) 912-1962


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CSSA “Best Practices” Education Series

Preventing Self Storage Disasters

 Informative and interactive presentation from presenters with a combined 50 years’ experience to help you operate your facility efficiently and avoid costly mistakes.
 

The LEGALities with Jeff Greenberger 

An in-depth discussion about some of the legalities operators face outside of the Lien Statute

Some of the topics to be covered include:

  • Failing to properly grant access in the event of a tenants death.
  • Not understanding your responsibilities under the SCRA (Service members Civil Relief Act).
  • Defeating your rental agreement by creating a bailment over the stored property.
  • Misunderstanding the requirement of a "Last Known Address".
  • Failing to treat vehicle and or boat storage as a different business.
The Tough Stuff with Sue Haviland 
 
Site Situations and How to Handle Them Effectively 

Some of the topics to be covered include:

  • What to do when a tenant claims an injury
  • What to do when a tenant gets abusive
  • What to do when a tenant complains about rent increases or other standard policy and procedure
  • How to handle emergency situations-maintenance at your site: Floods, leaks, fire
 
 

When: Wednesday, October 3rd from 9:00 am - 1:00 pm

Where:, Four Points by Sheraton Pleasanton, 5115 Hopyard Road, Pleasanton, CA 94588

How Much: Members only $60; Non – Members $85

 

This informative seminar will help cover how owners and managers operate their facilities to avoid liability and improve operations.

Hurry! Register today seats are limited


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